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Information for children and young people

If you live in Derbyshire and are under 25, we offer a free service which provides support, guidance and information to young people who have special educational needs and disabilities. (SEND)

We will:

  • help you understand what is going on if you need us to
  • make sure that people hear and understand your views
  • give you information and options
  • attend meetings with you if it's what's needed
  • put you in touch with other people who can help
  • give you independent and impartial advice

We won't:

  • make decisions for you
  • tell you what to do
  • pass on what you tell us if you don't want us to (if you tell us something which makes us think you are at risk we may need to talk to someone else about that)

We can help you if you're in school, further education or training. We can't help higher eduction students.

You can contact us by email or tel: 01629 533668

Our advice line is open from 9.30am to 3pm on Monday to Friday. At other times you can email or leave a phone message and we'll get back to you.

Our service is free and confidential.

It's usually best to talk to your parents or carers before you talk to us − but you don't have to.

Other people you can talk to

Derbyshire Children's Rights Service (advocacy service) is an impartial advice and support service for young people, up to the age of 25, including the provision of independent advocates to support young people in having a say in their future.

email: or tel: 01629 532029.

You can also find a list of other organisations who can help with a range of different issues in the other websites section.


Our advice line

If you think that we may be able to help you call our advice line to speak to a support worker.

Telephone: 01629 533668
Opening hours
9.30am - 3pm
9.30am - 3pm
9.30am - 3pm
9.30am - 3pm
9.30am - 3pm

For all enquiries which are not advice line related, please telephone the main office number on 01629 533660.

Messages can be left out of hours and we will aim to respond to messages within 48 hours, please leave us a message letting us know a good time to call you between 7am and 7pm, Monday to Friday.